Terms Of Service
Lancashire Preloved is all about giving fashion a second life. We specialise in selling quality pre-loved clothing, making it easy to refresh your wardrobe without costing the earth. Every item we rehome helps reduce waste, cut carbon emissions, and keep textiles out of landfill. Based in the heart of Lancashire, we’re passionate about style that’s sustainable, affordable, and kind to the planet. By choosing pre-loved, you’re not just saving money you’re helping to save the environment too.
We sell on eBay and vinted so go over and check out our feedback on them
Returns, Refunds & Grading
All Reseller bundles and single items sold by Lancashire-Preloved is pre-worn or vintage, and may show signs of wear, fading minor damages or other age marks. This is to the nature of used clothing
We grade all items carefully before packing but human error can occur. We are using the industry-recognised categories such as Grade A, AB, B, BC and C. Higher-grade items are typically reflect better condition and higher value.
Payment And Shipping Terms
- All payments must be made in full before dispatch.
- Shipping prices are out of our control. We will do our best to keep shipping to the lowest we can and may change on a weekly base.
We provide reliable and efficient delivery services to ensure your order arrives safely and on time. All items are carefully packaged to prevent damage during transit. Once your order has been dispatched, you will receive a confirmation notification with tracking details. Delivery times may vary depending on your location and selected shipping method. All orders are shipped out with the more reliable currier for the size of your order.
Dispatch Timeframe
We aim to dispatch all items within 24 hours to ensure you receive your order as quickly as possible. In rare cases or during busy periods, please allow upto 48 hours for your order to be dispatched
Delivery Estimates
Delivery times will vary depending on your location. Please note delivery estimates are provided by the courier and are not guaranteed.
Order Cut-Off Times
- Orders placed before 9.00PM (UK time) Monday to Friday Will be shipped out the same day.
- Orders placed Saturday and Sunday Will be shipped out the next working day
Shipping Address
Please ensure the shipping information you provide is accurate and complete. We can not be held responsible for delays or lost orders if you have not provided the right information.
Shipping Pricing
- Orders under 1Kg £3.60
- Order 1kg to2kg £5.00
- Orders 2kg to 5kg £7.00
- Orders 5kg to 10kg £10.95
If shipping shows as unavailable when placing your order, please email lancashire-preloved@outlook.com and we’ll be happy to help you complete your purchase. You have more than likely gone over the 10kg threshold.
Contact Us
last updated : 27th February 2026